Your Global Partner in Emergency Medical Support
Delivering trusted medical and travel assistance to insurers across 40+ countries — with 24/7 coordination, ISO 9001:2015 compliance, and public liability insurance.
About Credible Medical Assistance
Credible Medical Assistance (CMA), headquartered in Kolkata, India, is a leading independent medical assistance and coordination company operating across Asia, the Middle East, Europe, and South America.
With a 24/7 Alarm Centre and multilingual coordination team, we provide emergency medical support, patient management, and global healthcare coordination for international insurers, embassies, and corporates.
Backed by a network of qualified doctors, nurses, and case managers, CMA ensures each case is handled with speed, transparency, and cultural understanding — from the first call to final recovery.
ISO 9001:2015
Certified
GDPR
Compliant
Public Liability
Insurance
100+ Partners
Trusted Globally
Comprehensive Medical Assistance
Comprehensive medical assistance across all emergency scenarios
Emergency Medical Assistance
Response within 15 minutes across Asia & Europe with immediate coordination and support.
Case Management
In-patient & out-patient coordination with live updates and comprehensive patient management.
Hospital Referral & Billing
500+ cities, 50+ countries with direct billing arrangements and seamless coordination.
Teleconsultation
Global coverage with multilingual doctors available for remote consultations 24/7.
House Visits
GP & specialist visits to patient location for convenience and immediate care.
Medical Evacuation
Safe patient return with medical escort and complete repatriation arrangements.
Second Medical Opinion
Access to international medical experts for comprehensive case review and recommendations.
24/7 Alarm Centre
Multilingual coordination with real-time updates and round-the-clock assistance.
Global Healthcare Footprint
Comprehensive coverage across five continents with deep local expertise and established networks
Asia
Europe
Extensive coverage in France, Germany, Switzerland, Portugal and the United Kingdom
Middle East & Africa
South America
Why Partner With Us
Choosing Credible Medical Assistance means partnering with a proven, technology-enabled TPA that prioritizes quality, speed, and transparency.
Technology-Driven Efficiency
Our advanced digital platforms streamline claims, authorizations, and provider communications—reducing errors, eliminating delays, and ensuring information flows seamlessly.
A Trusted, Proven Partner
With years of experience and a strong track record of measurable results, we support insurers, corporates, and providers with solutions that enhance service delivery and reduce operational burdens.
Transparent Processes
Transparency is built into our service model. From real-time updates to clear reporting, partners always know the status, progress, and rationale behind every medical review or claim decision.
Commitment to Quality & Accuracy
Every case is handled with meticulous attention to detail. Our medical specialists, quality analysts, and compliance experts ensure that decisions are clinically sound, fair, and supported by evidence-based protocols.
Unmatched Speed of Service
We prioritize rapid response and timely decisions. Our optimized workflows and automated processes help us deliver industry-leading turnaround times without compromising quality.
Ready to Partner?
Join 100+ global partners who trust CMA for reliable medical assistance worldwide.
Get StartedWhat Our Partners Say
See what our clients say about our reliability, speed, and remote coverage capabilities
Vision, Mission & Values
Guiding principles that shape how we serve partners and patients worldwide.
Our Vision
To become the most trusted global leader in healthcare assistance — setting new standards of excellence, responsiveness, and integrity in medical coordination worldwide.
Our Mission
To deliver immediate, professional, and dependable medical assistance for travelers and partners, ensuring peace of mind anywhere, anytime.
Our Core Values
- Integrity: Transparent, ethical, and accountable
- Empathy: Patient-first approach
- Excellence: Consistent service quality
- Innovation: Continuous improvement
- Collaboration: Strong global partnerships
Ready to Partner With Us?
Join 100+ global partners who trust CMA for reliable medical assistance worldwide. Let's discuss how we can support your organization.